Legal

Privacy Policy

Effective date: February 15, 2026. This policy explains how Lyric Labs India Pvt Ltd collects, uses, and protects personal and business information.

Privacy QuestionsRead Terms of Use

Privacy Document

Data Handling Transparency

India Operations

Controller

Lyric Labs India Pvt Ltd

Email

in-support@lyriclabs.com

Retention

Purpose-limited

Security

Access Controlled
Your data is handled with confidentiality and role-based accessRequest Data Support
1. Data We Collect

Only what is needed for support and service delivery.

Contact Data

Name, email, phone, company, and messages shared via forms, email, or WhatsApp.

Project Data

Source files, language requirements, timelines, and operational instructions for translation.

Technical Data

Basic usage metadata such as browser/device logs for website performance and security.

Communication Records

Support interactions required for delivery tracking, quality handling, and dispute resolution.

2. How We Use Data

Service execution, quality assurance, and support continuity.

We process information to deliver translation services, respond to requests, improve workflows, and comply with legal obligations.

  • Project execution and multilingual delivery management.
  • Quality validation, terminology consistency, and audit trails.
  • Customer support, billing communication, and contractual obligations.

Usage basis

Purpose-bound

Access mode

Role-based

Data Governance Sequence

Collection NoticePurpose ControlAccess SecurityRetention Discipline

Sharing

Limited

Storage

Secure

Retention

Need-based
3. Sharing and Security

Controlled disclosure and confidentiality.

01

Third-Party Sharing

Data is shared only with authorized processors or legal authorities where required by law.

02

Security Measures

Administrative and technical safeguards protect data integrity and access control.

03

Confidential Handling

Project materials are treated as confidential and used solely for agreed service purposes.

4. Rights and Retention

Your controls over personal and project data.

Access & Correction

You may request access, correction, or update of personal data shared with us.

Deletion Requests

Where legally feasible, you may request deletion of data no longer needed for service delivery.

Retention Policy

Information is retained only as long as required for legal, contractual, and operational purposes.

5. Contact

Privacy and data support channel.

Email privacy questions and data requests to our support team.

Emailin-support@lyriclabs.com

Call for urgent issue escalation during support windows.

Phone+91 022 4939 0303

Operational entity: Lyric Labs India Pvt Ltd, Mumbai, Maharashtra, India.

Registered OfficeMumbai, India
WA